Dispatch is separate from delivery.

The storefront’s dispatch estimate uses the configured business calendar and cutoff. Carrier delivery estimates begin after dispatch. Neither a province estimate nor a countdown guarantees arrival on a particular date.

Use the final shipping address.

Enter the laboratory’s Canadian delivery address at checkout. Shipping methods and the total depend on the order and destination. Include any necessary receiving information in the order details.

Plan for receipt.

Use the provided carrier reference and order lookup. On receipt, confirm the items, strengths, batches, packaging, and accompanying documentation before recording the material in the laboratory system. For order issues, contact the research desk.

For laboratory research use only. Not for human or veterinary use.

Key terms

GLOSSARY · 4
HPLC
High-performance liquid chromatography. A method used to separate components of a sample.
IDENTITY
Evidence that the material matches the expected compound. Review the method and result with the batch documentation.
LYOPHILIZED
Freeze-dried material. Handling and storage follow the validated laboratory protocol.
BATCH
The lot reference connecting the vial, documentation and laboratory receiving record.

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